User Manual – SuperPenguin Web Dashboard (SPWD)

Product Name: SuperPenguin

Product Version: 1.1

BeneTalk Ltd. London, UK

Email: [email protected]

Website: www.superpenguin.com

Note: The SPWD is part of the overall SuperPenguin solution, which includes the SPMA (SuperPenguin Mobile App). SPMA is a Class I medical device under the UK Medical Device Regulations 2002 (UK MDR 2002). Although the SPWD is not used directly by patients, it interfaces with SPMA data and must adhere to healthcare data security and confidentiality requirements.

1. Product Description

1.1 Purpose and Intended Use

The SuperPenguin Web Dashboard (SPWD) is a web-based tool for authorised staff (e.g., clinicians, administrators, commissioners, BeneTalk support) to:

• Create and manage referrals for families/carers invited to the SuperPenguin Mobile App (SPMA).
• Track user engagement, progress, and usage patterns from the SPMA.
• Access both individual-level and aggregate metrics depending on role-based access privileges.

It is not intended for direct patient or carer use; rather, it is a supporting platform for professional stakeholders in the SuperPenguin ecosystem. The SPWD itself does not deliver therapy; it provides administrative and monitoring functions that complement the SPMA.

1.2 User Profile

• Primary SPWD Users:
  1. BeneTalk Staff – Full administrative access.
  2. Clinical or admin NHS Staff – Restricted to site-specific patient data.
  3. Commissioners / Local Authorities – View aggregated data.
• Skill Requirements:
  • Basic computer literacy, including web browser usage and secure login practices.
  • Understanding of healthcare data confidentiality (e.g., GDPR, NHS data standards) if accessing identifying patient information.
• Environment:
  • Intended for office or remote settings with secure internet access, typically within NHS or educational institutions.

2. Safety Information